You may be eligible to have your claim reviewed. Deadline extended to October 15, 2015. See flyer for details.
For the
last several months, the Federal Emergency Management Agency (FEMA) has been
encouraging National Flood Insurance Program (NFIP) policyholders interested in
requesting a review of their Hurricane Sandy flood insurance claim to enter the
Sandy Claims Review by September, 15, 2015 -- yesterday.
Earlier this
morning, the U.S. Department of Housing and Urban Development (HUD) announced
that it will not require repayment of potential ‘duplicate’ benefits from
most homeowners who received increased flood insurance claim payments tied to
Sandy (http://1.usa.gov/1YbYN6W).
HUD's action to provide relief to the vast majority of those who are concerned
about potential duplicative benefits will encourage even more policyholders who
may have been initially reluctant to enter the process to do so. HUD determined
that additional insurance proceeds up to $20,000 will not be treated as
duplicative under their programs. For those receiving addition proceeds more
than $20,000, HUD will require its grantees to determine whether any amount
over $20,000 duplicates federal assistance already provided.
In light
of HUD’s decision to simplify this review and provide relief, FEMA will be
extending the Claims Review deadline until October 15th.
Over 14,000 policyholders have entered the process with FEMA to have their
claims reviewed, and we have begun providing funds to those who were due
additional payments on their claim. We are hopeful that by extending the
deadline we are addressing any remaining concerns some may have about entering
the claims review process.
To be eligible for the review, policyholders must have experienced flood damage
between October 27, 2012, and November 6, 2012, as a result of Hurricane Sandy
and must have had an active NFIP flood policy at the time of the loss.
Policyholders can call the NFIP’s Hurricane Sandy claims center at 866-337-4262
to request a review. It is important to have your policy number and
insurance company name when you call. For individuals who are deaf, hard of
hearing, or have a speech disability and use 711 or VRS, please call
866-337-4262. For individuals using a TTY, please call 800-462-7585 to
begin the review process.
Policyholders can also go online to www.fema.gov/hurricane-sandy-nfip-claims
to download a form requesting a review. The downloaded form can be filled out
and emailed to FEMA-sandyclaimsreview@fema.dhs.gov or
faxed to 202-646-7970 to begin the review process.
When policyholders call, it is helpful if they have available as much
information as possible, including the name(s) on the policy, the address of
the damaged property and the ten-digit NFIP policy number that was in effect at
the time of the loss. Policyholders will be asked a series of questions to
determine whether they qualify for the review. If qualified, they will be
called by an adjuster to begin the review. The timing of this call may be
affected by the volume of requests. Most reviews can be concluded within 90
days.
Policyholders who have already requested a review of their claim do not have to
call again. They are in the system and an adjuster will continue to work with
them after the new Oct. 15 deadline.
The Sandy Claims Review is intended to be simple for the policyholder and does
not require paid legal assistance. No one should be discouraged from having
their claim reviewed and getting started is as simple as making a telephone
call. Several nonprofit service providers are ready to offer free advice and
answer questions policyholders may have. A list of these advocacy groups can be
found on the claims review website at www.fema.gov/sandyclaims.